The Future of Customer care:

Operator : "Thank you for calling Pizza Hut . May I have your..."

Customer: "Hello, can I order.."

Operator : "Can I have your multi purpose card number first, Sir?"

Customer: "It's eh..., hold on......6102049998-45-54610"

Operator : "OK... you're... Mr Singh and you're calling from 17 Jalan
Kayu. Your home number is 40942366, your office 76452302 and your
mobile is 0142662566. Which number are you calling from now Sir?"

Customer: "Home! How did you get all my phone numbers?"

Operator : "We are connected to the system Sir"

Customer: "May I order your Seafood Pizza..."

Operator : "That's not a good idea Sir"

Customer: "How come?"

Operator : "According to your medical records, you have high blood
pressure and even higher cholesterol level Sir"

Customer: "What?... What do you recommend then?"

Operator : "Try our Low Fat Hokkien Mee Pizza. You'll like it"

Customer: "How do you know for sure?"

Operator : "You borrowed a book entitled "Popular Hokkien Dishes" from
the National Library last week Sir"

Customer: "OK I give up... Give me three family size ones then, how
much will that cost?"

Operator : "That should be enough for your family of 10, Sir. The
total is $49.99"

Customer: "Can I pay by credit card?"

Operator : "I'm afraid you have to pay us cash,Sir. Your credit card
is over the limit and you owe your bank $3,720.55 since October last
year. That's not including the late payment charges on your housing
loan, Sir."

Customer: "I guess I have to run to the neighbourhood ATM and withdraw
some cash before your guy arrives"

Operator : "You can't Sir. Based on the records,you've reached your
daily limit on machine withdrawal today"

Customer: "Never mind just send the pizzas, I'll have the cash ready.
How long is it gonna take anyway?"

Operator : "About 45 minutes Sir, but if you can't wait you can always
come and collect it on your motorcycle..."

Customer: " What!"

Operator : "According to the details in system ,you own a
Scooter,...registration number 1123..."

Customer: " ?"

Operator : "Is there anything else Sir?"

Customer: "Nothing... by the way... aren't you giving me that 3 free
bottles of cola as advertised?"

Operator : "We normally would Sir, but based on your records you're
also diabetic....... "

Customer: "#$$^%&$@$%^"

Operator "Better watch your language Sir. Remember on 15th July 1987
you were convicted of using abusive language on a policeman...?"

Customer: [Speechless]